If you are not completely satisfied with your purchase, return it within 14 days in saleable condition in its original packaging (including UPC code, manual, parts and your proof of purchase) for a full refund made on the same tender. Refurbished handsets come with a 45 day warranty from receipt date. Please note our technology services such as cell carrier unlocks are non-refundable, in the case it was completed successfully.
The following products are non-refundable: prepaid gift cards after activated, prepaid active gift cards after the code is scratched off, opened video games, virtual reality headsets, and drones that have been opened.
Opened video games are non-refundable but are acceptable for an exchange of the same title within 14 days if the video game is defective.